At Botify, we have one thing on our mind: customer satisfaction. Every day, we work at making a better product, with one goal in mind: help you define and implement the best strategy for your website.
That is not a simple task, considering that a significant portion of our clients are very large Enterprise customers.
Whoever you are, we are always grateful to receive feedback, to see what we are doing right and what can be improved, for every type of customer.
Here is what we hear from you:
We know how busy you are, so we want you to have the most relevant information handy to make the best decisions.
It was like a rebirth, when I started using Botify. Now my life is easier.
‚Äî Nikhil Raj. R (@nikhilrajr) August 13, 2015
We were using crawlers before, but only occasionally. Botify is a truly pro application that we use on a daily basis.
‚Äî RazBithume (@razbithume) October 22, 2015
We regularly add new features – some of which come directly from your feedback – and do our best to help you make the most of Botify.
The virtual Robots.txt feature in botify analytics is an absolute dream!
‚Äî Ben Barker (@Ben_Barker1989) July 8, 2015
I just realised that every new crawl I run is being compared with the previous one in order to see the progression made (Insights graph). This is a great feature.
I can’t keep up with all the great educational info you guys are sending through by email, please keep all goodies coming in.
Thank you for a great product, we look forward to any upcoming features.
We want you to have the best experience while using our product, and certainly don’t want any of your questions to hang unanswered. So don’t hesitate, just ask! You can reach our support team at firstname.lastname@example.org“>email@example.com or directly via the Botify interface).
This is the type of customer support I remember. Thank you!
The Botify team is the best. Helped me understand which part of my website was never going to be indexed. And what to do to change this.
You guys have a killer customer experience team.
‚Äî Angie Schottmuller (@aschottmuller) December 4, 2015
Thanks to all of you for writing a few words that put a smile on our faces, and for all your suggestions – from small changes to the most challenging feature requests.
Have a wonderful Holiday, and see you next year!